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Food Handler Courses

Achieve your Food Handler Certificate in as little as one day. Enrol in our online self-paced training. 




Unit of Competency

  • SITXFSA005 – Use hygienic practices for food safety

Health & Community


FOOD handler Training

Unit of Competency

  • HLTFSE001 – Follow basic food safety practices




Units of Competency

  • FBPFSY1002 – Follow work procedures to maintain food safety
Talk to us about bulk enrolment and additional live support for you and your team!

Course Outline

Easy to Learn Modules - Purposely Designed to be Straight Forward and User-Friendly

This course is split into lessons that can be accessed at any time once logged into your account.

Lesson 1: Contamination

Lesson 2: Biological Hazards

Lesson 3: Bacteria and Potentially Hazardous foods

Lesson 4: Allergens

Lesson 5: Chemical, Physical and Quality Hazards

Lesson 6: Food Regulations

Lesson 7: Hygiene of Food Handlers

Lesson 8: What Food Handlers Must Do

Lesson 9: Personal Hygiene Task

Lesson 10: Handwashing

Lesson 11: People

Lesson 12: Cleanliness

Lesson 13: Premises and Equipment

The Health & Community sector course has an additional 4 lessons.

Students can take their time completing these lessons, save their progress and come back to the course at any time. Food Handler certificates are issued once all sections of the course are completed.

Hospitality - Restaurants, Cafes, Venues, Catering and Food Service Kitchens

Hospitality businesses prepare and serve food for customers to consume on site. QMS Audits’ Hospitality Food Handler training course covers the following unit of competency:

• SITXFSA005 – Use hygienic practices for food safety

This unit will be printed on your Statement of Attainment upon completion of the course.
Retail - Supermarkets, Sandwich Bars, Grocers, Delis

Retail businesses sell food within a retail environment. Our Retail Food Handler course covers the following units of competency:

• FBPFSY1002 – Follow work procedures to maintain food safety

Health & Community - Childcare, Aged care, Hospitals, Day Surgeries and Hospices

Businesses that serve food to vulnerable people are in the health and community sector. This training course covers the following units of competency:

• HLTFSE001 Follow basic food safety practices

This unit will be printed on your Statement of Attainment upon completion of the course.

Asessments - Multiple Choice, Activities & Supervisor Sign off

All assessments for our Food Handler courses are completed online. Throughout the course, students will be required to:

  • Complete a series of small multiple-choice quizzes throughout your learning.
  • Complete a longer multiple-choice quiz at the end of each lesson, scoring 100% within 3 attempts.
  • Fill out a Do’s and Don’ts of personal hygiene activity.
  • You will be required to submit a Food Handler observer checklist to comply with government requirements. The nominated supervisor has to work in the food industry.


For this you will need to nominate a supervisor from your workplace or anyone in the food industry who is able to directly observe you carrying out Food Handler duties in person in a food business.

No Prerequisites for our Food Handler Training

Yippee!! There are no training prerequisites for any of our Food Handler training courses.

But, please come ready to learn, as we have lots to teach you.

As food safety auditors, we loooove food safety, so we are always hoping your appreciation grows through this course.

Technical requirements

This course is fully online and self-paced. Students must have access to a device such as a laptop, computer, tablet or phone with an internet connection in order to complete the course.

Students will also need:

  • A modern web browser such as Google Chrome, Microsoft Edge or Safari.
  • An email address.
Statement of Attainment - Food Handler Certificate Requirements

Once all assessments are successfully completed, students receive a Nationally Recognised Statement of Attainment (Food Handler Certificate) for the appropriate units of competency relating to the sector in which you or your business operates. Our units of competency are as follows:



  • SITXFSA005 – Use hygienic practices for food safety


  • SIRRFSA001 – Handle food safely in a retail environment


  • HLTFSE001 – Follow basic food safety practices
Who is QMS Audits?

QMS Audits is one of the largest food safety training companies in Australia.We love food safety.

Having written up food safety programs for more than 800 clients in the last 10 years, we know what auditors are looking for.

We train more than 1000 students in HACCP and other food safety courses. We have an Auditor Academy where we train up even more students, including Environmental Health Officers and auditors from government regulators.

Ten years ago, we started from a spare bedroom, now we have 11 amazing staff who we love and rely of the efforts of 15 contract auditors and 2 contract trainers.

Does QMS Audits train up EHOs and Government Regulators?

Yes, it is true!

We train up lots of Food Safety Auditors through our Auditor Academy. Many of our Auditor Academy students are Environmental Health Officers (EHOs) working for local councils around Australia. Some work for the Certification Bodies, such as Aus-Meat and others work for some of the government regulators.

Its the same learnings, same Food Standards Code and same food safety principles (sometimes its even the same slide presentation…shhhhh…but lets not tell them!) So you can rest assured, we have a deep understanding of the food standards code, compliance requirements and what good food safety looks like. Did we mention, we really, really like Food Safety?

Click on the play button below for a preview

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Food Handler Courses
• Completely online course
• Statement of Attainment issued quickly
• High quality training materials
• Training tailored to your sector

Why Choose QMS Audits?

Meets FSC 3.2.2A

Our course is designed specifically to meet the new standard 3.2.2A that applies across all states.

Self paced, online

Start today! Take learning into your own hands with our self-paced, completely online training course

Receive Certificate Quickly

Upon completion of the course requirements, we will  issue your Food Handler Certificate immediately!

Sector-specific Courses

Our courses are tailored to Australian specific Food Handler requirements and in compliance with FSANZ.

Additional Support

You don’t need to worry about getting stuck or needing help. We offer support from experts in the food safety industry in real time.

Simple, Realistic, Effective

Completing our course is a hassle-free experience with short assessments at the end of each lesson and an online supervisor checklist.

Food Safety Laws by State

All of QMS Audits’ Food Handler training courses meet the new requirements introduced in Food Standards Code 3.2.2A and are FSANZ complaint across all states.
New South Wales

• The new FSC Standard 3.2.2A  takes effect in NSW from 8 December, 2023.

• In NSW, retail businesses such as supermarkets and canteens will be required to have a Food Safety Supervisor for the first time. The FSS training certificate will be required to be updated every 5 years.

• All retail, hospitality and food service businesses need to appoint at least one Food Safety Supervisor (FSS) per premise if the food they prepare and serve is ready-to-eat, potentially hazardous (needs temperature control), and not sold and served in the supplier’s original package.

• In NSW, only FSS supervisor training undergone through RTOs Approved by the NSW Food Authority are recognised. The training must include the extra NSW module. Students upon completion will receive a NSW Food Authority Certificate. Please call us on 1300 404 505 if you need further clarification.

• Businesses licensed with the Food Authority do not need Food Safety Supervisor. Examples of these types of businesses include Eggs, Dairy, Meat, Seafood, Shellfish, Plant products, hospitals and aged care facilities. These businesses are encouraged to undergo our 2 day HACCP Principles and Applications training.

• NSW has specific requirements for FSS including training in food act offences, safe egg handling, allergen management and cleaning and sanitising practices. QMS Audits is a Registered Training Organisation approved to cover these topics by the the Food Authority.
• Only the Hospitality and Retail FSS courses are recognised by the NSW Food Authority. Please be aware each state has different requirements.

• In NSW, food safety requirements are governed by the Food Act 2003 (NSW) and the Food Regulation (2015).

• The NSW Food Authority is an agency that is part of the Department of Primary Industries. The NSW Food Authority works with NSW Health and local councils to monitor food safety compliance.


• The sale and production of food in Victoria is controlled by the Food Act 1984.
• Victoria has a classification system for food businesses, ranging from Class 1 (highest risk) to Class 4 (lowest risk). Under the new changes outlined in standard 3.2.2A, all Class 1, most Class 2 and Class 3A businesses are required by law to have a trained Food Safety Supervisor (FSS) on site.

• Food Safety Supervisors don’t have to be on the premises at all times but must be able to know food is being handled safely when they are not on the premises.

• Every Food Safety Supervisor must complete the relevant training for their food sector – Hospitality, Retail, Health, Community or Food Processing.

• After 8 December, 2023 Food Safety Supervisors in Victoria will need to be recertified every 5 years. If they were certified before that date, then they are exempt for 5 years from the certification date.

• Food safety requirements in Queensland are governed by the Food Act 2006.
• Queensland Health and local government jointly oversee food safety.
• Food Safety Supervisors in Queensland may include the licensee, proprietor, or an employee, and multiple supervisors are recommended. They also must be reasonably available.
• In Queensland, it has always been a requirement that licensed food businesses employ a Food Safety Supervisor. The recent changes in FSS requirements outlined in standard 3.2.2A mean that any appointed Food Safety supervisor must achieve a statement of attainment for the units of competency relevant to their business sector. This must be issued by an RTO and renewed every 5 years.
Australian Capital Territory
• In the Australian Capital Territory, food safety requirements are set by the Food Act 2001 and Food Regulation 2002.
• The ACT Health Protection Service regulates food safety and conducts food business inspections.
• Each food business must have a Food Safety Supervisor (FSS).
• New food businesses applying for registration for the first time must appoint a FSS by lodging a copy of the completion certificate and proof of completing all training modules.
South Australia
• South Australia’s food safety is governed by the Food Safety Act 2001, enforced by SA Health.
• Food Safety Supervisors (FSS) in SA must have completed a relevant hospitality, retail or health FSS course within the last five years.
• Under the new changes outlined in standard 3.2.2A, all category 1 and 2 food businesses will be required to have an RTO qualified Food Safety Supervisor on site as of 8 December, 2023.
• Category 1 businesses make unpackaged potentially hazardous food into potentially hazardous read-to-eat food for customers. Category 2 businesses don’t make but minimally handle and sell ready-to-eat food that has arrived unpackaged or is unpackaged by the business.
Northern Territory
• NT’s food safety is governed by the Food Act 2004, enforced by the NT Department of Health.
• NT uses a classification system based on factors like food type and customer use.
• Food Safety Supervisors in NT oversee daily food safety practices and the training of Food Handlers.
• As defined by the Standard, category 1 and 2 food businesses will be required to have an RTO qualified Food Safety Supervisor on site as of December 8 2023.
Western Australia

• Food safety in WA is governed by the Food Act 2008, enforced by WA Health.<br>
• WA requires food business registration for businesses that handle unpackaged, potentially hazardous, ready-to-eat and served straight to the customer. This standard includes mobile food businesses like market stalls and food trucks. <br>
• Food Safety Supervisors in WA oversee daily food safety practices and training of Food Handlers.<br>
• As defined by the Standard 3.2.2A, category 1 and 2 food businesses will be required to have an RTO qualified Food Safety Supervisor on site as of December 8 2023.

• Tasmania’s food safety is governed by the Food Act 2003, enforced by the Department of Health & Human Services.
• Under this act, it is required that food businesses gain registration from their Local Government Authority.
• Food Safety Supervisors in TAS are required in businesses that handle food that is unpackaged, potentially hazardous, ready-to-eat and/or sold directly to customers (fundraising events are exempt). They are responsible for implementing daily food safety practices and training Food Handlers.
• As defined by the Standard 3.2.2A, category 1 and 2 food businesses will be required to have an RTO qualified Food Safety Supervisor on site as of December 8 2023.

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Food Handler FAQ

Who is affected by the new 3.2.2A standard?

Most food businesses in Australia are affected by the new 3.2.2A Standard, across all states and territories.

Specifically, food handlers in a Category 1 or 2 business need to complete a food safety training course or be able to prove to an auditor they have the skills and knowledge required. Our food handler courses meet the requirements of 3.2.2A.

Category 1 and 2 includes any food retailer, food service or caterer that handles unpackaged potentially hazardous food (PHF) or that processes unpackaged PHF and sells it as ready-to-eat food. Businesses that handle food for or at a fundraising event only are exempt.

What is meant by the term 'Level 1' for Food Handler training?

The term ‘Level 1’ is used for Food Handler training.

The Food Handler course is a Level 1 course and meets all Food Handler training requirements as per FSANZ Standard 3.2.2A.

Food Handlers who want to become Food Safety Supervisors can enrol in ‘Level 2’ of the Food Safety Supervisor course. Level 2 includes an additional unit of competency.

What will I learn?

In this course you will learn how to: 

  • Handle food in a safe and compliant manner.
  • Understand the key roles and responsibilities of a Food Handler within the industry in which your business operates.
Who Should Attend?

This course is intended for anyone who needs training in food handling to comply with 3.2.2A

If your business falls under a category 1 or 2 food business, this course is for you.

How is the course structured?

The Food Handler courses are fully online and self-paced.

This means you have control over your own training and can complete the course at your own pace, at any time of the day.

What Type of food businesses should consider Food Handler training for their staff?

The Food Handler requirements in Standard 3.2.2A apply to food service and closely related retail businesses that are defined as either category 1 or 2 businesses in the Standard. Depending on their activities, general examples include:

  • Restaurants, cafés, pubs, hotels with table service, takeaway and smorgasbords
  • Supermarkets and delis
  • Takeaway shops
  • Mobile food vendors and juice bars
  • Hospitals and hospices
  • Aged care facilities
  • Childcare centres
Can QMS Audits come to our site to deliver training?

Yes! We would love to come to your site to deliver Food Safety Supervisor training. The cost of this training is usually the equivalent of 8 or more people and discounts do apply for 10 or more students. You will need an area for us to deliver the training and we will charge for travel. Please call our office on 1300 404 505 for a quote or email [email protected]

Can't find your question?

If your question has not been answered by the FAQ, don’t worry! QMS Audits has developed a detailed help centre to answer other queries you may have about our online Food Handler and Food Safety Supervisor training.