mandatory 2024 Australian FSS requirements
(FSANZ 3.2.2A) for all states and food sectors.
Preferred Training Provider for Hundreds of Brands
Food Safety Supervisor Training Made Simple
Food Safety Supervisors are a mandatory requirement in every food business in Australia. Our Food Safety Supervisor Training course ensures your staff learn proper food safety practices to comply with the FSC 3.2.2A requirements.
QMS Audits provides straight forward self-paced Supervisor training. So your staff can achieve their Food Safety Supervisor Training certificate quickly.
Developed by Australia’s most experienced food safety experts, QMS Audits, we offer a robust education for whatever sector of the food industry you are in.
☑️ Compliance Guarantee – get the right course for FSANZ Standard 3.2.2A or swap it out for free.
☑️ Paperless Supervisor Checklist – Third Party Observation Report completely online and hassle free.
☑️ All food sectors and states – course options for food industry and state requirements.
☑️ Safety Card & Signage Included – show inspectors and customers you take food safety seriously.
☑️ Train with the Best – QMS Audits is Australia’s leading food safety consulting company, having developed and written up more than 800 food safety programs, HACCP programs and other systems for small to large food businesses.
Have questions? See our FAQs
Food Safety Supervisor Course Summary
- Length: 6 Hours
- Cost: $185 AUD
- Course Outline: 18 Modules
- Format: Online or on-site option for 8+
- Prerequisites: None
- Versions: Hospitality, Retail, Community, Food Processing
- States: All Australian States
1300 404 505
We are here to help.
Need training for multiple students? Contact us about our group packages.
QMS Audits has Trained and Certified Over 5,000 Students!
“As a Master’s student in Food Science and Technology at UNSW, I was surprised by the depth and relevance of the content”
Pavittar Singh, M.Sc Food Science
Food Safety Supervisor Course Graduate
“Lessons were well structured and broken up into short and digestible sections. The lessons included interactive content which aided in understanding”
Desi Kap, Restaurant Owner
Food Safety Supervisor Course Graduate
Industry-Specific Food Safety Supervisor Training
Learn exactly what you need to know to get certified, pass an inspection, and keep customers safe for your food industry. Our specialized courses focus on what matters to you and save time.
FOOD SAFETY SUPERVISOR TRAINING
LEVEL 1 & 2 – COMBINED
Business Types
- Aged care, childcare, and hospitals
- Businesses serving vulnerable people
Units of Competency
- HLTFSE001 – Follow basic food safety practices
- HLTFSE005 – Apply and monitor food safety requirements
- HLTFSE007 – Oversee the day-to-day implementation of food safety in the workplace
FOOD SAFETY SUPERVISOR TRAINING
LEVEL 1 & 2 – COMBINED
Business Types
- Food processing sites that manufacture food and have minimal direct contact with consumers.
Units of Competency
- FBPFSY1002 – Follow work procedures to maintain food safety
- FBPFSY2002 – Apply food safety procedures
FOOD SAFETY SUPERVISOR TRAINING
LEVEL 1 & 2 – COMBINED
Business Types
- Restaurants, cafes, and bars
- Caters, food services, and kitchens
- Food prep for consumption on site
Units of Competency
- SITXFSA005 – Use hygienic practices for food safety
- SITXFSA006 – Participate in safe food handling practices
All Category 1 & 2 Food Businesses across Australia
Must Now Comply with FSC 3.2.2A
- New legislation affects all food businesses, incl. South Australia, Western Australia, Tasmania, Northern Territory
- All category 1 and category 2 businesses must have a trained food safety supervisor on staff in each location
- All food safety supervisors must undergo training through an RTO under their industry category
- Food Safety Supervisor training must be completed every 5 years
- New legislation and requirements apply to all states, not just Victoria, New South Wales, ACT and Queensland.
Course Summary
Food Safety Supervisor Course Features
- Complete online course
- Statement of attainment issued quickly
- High quality training materials
- Training tailored to your sector
This course is split into lessons that can be accessed at any time once logged into your account.
Lesson 1: Risk Based Approach
Lesson 2: Biological Hazards
Lesson 3: Bacteria and Potentially Hazardous foods
Lesson 4: Allergens
Lesson 5: Chemicals, Physical and Quality Hazards
Lesson 6: Food Regulations
Lesson 7: Hygiene of Food Handlers
Lesson 8: What Food Handlers Must Do
Lesson 9: Personal Hygiene Task
Lesson 10: Handwashing
Lesson 11: People
Lesson 12: Food Safety Program
Lesson 13: Process Steps
Lesson 14: Food Processing
Lesson 15: Food Packaging
Lesson 16: Cleanliness
Lesson 17: Premises and Equipment
Lesson 18: Non-compliance
An extra 2 lessons, if you require a NSW certificate.
Students can take their time completing these lessons, save their progress and come back to the course at any time.
Participants will only be issued their food safety supervisor certificate upon successful completion of the course.
Hospitality businesses that prepare and serve food intended to be consumed on site are now required to have a Food Safety Supervisor on site. This includes restaurants, cafes, clubs, hotels, bars, and more. QMS Audits’ Hospitality Food Safety Supervisor training course covers the following units of competency:
• SITXFSA005 – Use hygienic practices for food safety
• SITXFSA006 – Participate in safe food handling practices
These units will be printed on your Statement of Attainment upon completion of the course.
Retail businesses that sell food require a Food Safety Supervisor to ensure employees involved in preparing, displaying and selling food within a retail environment are following food safety laws. Our Retail Food Safety Supervisor training course covers the following units of competency
• SIRRFSA001 – Handle food safely in a retail environment
which will be printed on your statement of attainment upon completion of the course.
Businesses that serve food to vulnerable people would be classed as a food business that is in the health and community sector require a Food Safety Supervisor.
This training course covers the following units of competency:
• HLTFSE001 – Follow basic food safety practices
• HLTFSE005 – Apply and monitor food safety requirements
• HLTFSE007 – Oversee the day-to-day implementation of food safety in the workplace
This unit will be printed on your Statement of Attainment upon completion of the course.
Please click here to enrol.
Businesses that manufacture and process food with minimal contact with the consumer.
This training course covers the following units of competency:
- FBPFSY1002 – Follow work procedures to maintain food safety
- FBPFSY2002 – Apply food safety procedures
This unit will be printed on your Statement of Attainment upon completion of the course.
All assessments for our Food Safety Supervisor courses are completed online. Throughout the course, students will be required to:
- Complete a series of small multiple-choice quizzes throughout your learning
- Complete a longer multiple-choice quiz at the end of each lesson, scoring 100% within 3 attempts
- Fill out a Do’s and Don’ts of personal hygiene activity
- You will be required to submit a Food Safety Supervisor observer checklist to comply with government requirements.
For this you will need to nominate a supervisor from your workplace or anyone in the food industry who is able to directly observe you carrying out Food Safety Supervisor duties in person in a food business.
Yippee!! There are no training prerequisites for any of our food safety supervisor training courses.
But, please come ready to learn, as we have lots to teach you.
As food safety auditors, we loooove food safety, so we are always hoping your appreciation grows through this course.
This course is fully online and self-paced. Students must have access to a device such as a laptop, computer, tablet or phone with an internet connection in order to complete the course. Students will also need:
- A modern web browser such as Google Chrome, Microsoft Edge or Safari.
- An email address
Once all assessments are successfully completed, students receive a Nationally Recognised Statement of Attainment (Food Safety Supervisor Certificate) for the appropriate units of competency relating to the sector in which you or your business operates.
Students who select the NSW approved course will also receive a NSW Food Safety Supervisor Certificate that will allow you to practice as a Food Safety Supervisor in NSW.
Our units of competency are as follows.
Hospitality:
- SITXFSA005 – Use hygienic practices for food safety
- SITXFSA006 – Participate in safe food handling practices
Retail:
- SIRRFSA001 – Handle food safely in a retail environment
Health:
- HLTFSE001 – Follow basic food safety practices
- HLTFSE005 – Apply and monitor food safety requirements
- HLTFSE007 – Oversee the day-to-day implementation of food safety in the workplace
QMS Audits is one of the largest food safety training companies in Australia. We love food safety. Having written up food safety programs for more than 800 clients in the last 10 years, we know what auditors are looking for.
We train more than 1000 students in HACCP and other food safety courses. We have an Auditor Academy where we train up even more students, including Environmental Health Officers and auditors from government regulators.
Ten years ago, we started from a spare bedroom, now we have 11 amazing staff whom we love, as well as rely on the efforts of 15 contract auditors and 2 contract trainers.
Yes, it is true!
We train up lots of Food Safety Auditors through our Auditor Academy. Many of our Auditor Academy students are Environmental Health Officers (EHOs) working for local councils around Australia. Some work for the Certification Bodies, such as Aus-Meat and others work for some of the government regulators.
Its the same learnings, same Food Standards Code and same food safety principles (sometimes its even the same slide presentation…shhhhh…but lets not tell them!) So you can rest assured, we have a deep understanding of the food standards code, compliance requirements and what good food safety looks like. Did we mention, we really, really like Food Safety?
Why Choose QMS Audits?
Meets FSC 3.2.2A
Our course is designed specifically to meet the new standard 3.2.2A that applies across all states.
Self paced, online
Start today! Take learning into your own hands with our self-paced, completely online training course
Receive Certificate Quickly
Upon completion of the course requirements, we will issue your Food Safety Supervisor Certificate within hours.
NSW Approved
Additional Support
You don’t need to worry about getting stuck or needing help. We offer support from experts in the food safety industry in real time.
Simple, Realistic, Effective
Completing our course is a hassle-free experience with short assessments at the end of each lesson and an online supervisor checklist.
Food Safety Laws by State
All of QMS Audits’ Food Safety Supervisor training courses meet the new requirements introduced in Food Standards Code 3.2.2A and are FSANZ complaint across all states. NSW students can opt in to receive an additional NSW approved certificate upon completion to comply in NSW.
• The new FSC Standard 3.2.2A took effect in NSW from 8 December, 2023.
• In NSW, retail businesses such as supermarkets and canteens will be required to have a Food Safety Supervisor for the first time. The FSS training certificate will be required to be updated every 5 years.
• All retail, hospitality and food service businesses need to appoint at least one Food Safety Supervisor (FSS) per premise if the food they prepare and serve is ready-to-eat, potentially hazardous (needs temperature control), and not sold and served in the supplier’s original package.
• In NSW, only FSS supervisor training undergone through RTOs Approved by the NSW Food Authority are recognised. The training must include the extra NSW module. Students upon completion will receive a NSW Food Safety Supervisor Certificate. Please call us on 1300 404 505 if you need further clarification.
• Businesses licensed with the Food Authority do not need Food Safety Supervisor. Examples of these types of businesses include Eggs, Dairy, Meat, Seafood, Shellfish, Plant products, hospitals and aged care facilities. These businesses are encouraged to undergo our 2 day HACCP Principles and Applications training.
• NSW has specific requirements for FSS including training in food act offences, safe egg handling, allergen management and cleaning and sanitising practices. QMS Audits is a Registered Training Organisation approved to cover these topics by the the Food Authority.
• Only the Hospitality and Retail FSS courses are recognised by the NSW Food Authority. Please be aware each state has different requirements.
• In NSW, food safety requirements are governed by the Food Act 2003 (NSW) and the Food Regulation (2015).
• The NSW Food Authority is an agency that is part of the Department of Primary Industries. The NSW Food Authority works with NSW Health and local councils to monitor food safety compliance.
• The sale and production of food in Victoria is controlled by the Food Act 1984.
• Victoria has a classification system for food businesses, ranging from Class 1 (highest risk) to Class 4 (lowest risk). Under the new changes outlined in standard 3.2.2A, all Class 1, most Class 2 and Class 3A businesses are required by law to have a trained Food Safety Supervisor (FSS) on site.
• Food Safety Supervisors don’t have to be on the premises at all times but must be able to know food is being handled safely when they are not on the premises.
• Every Food Safety Supervisor must complete the relevant training for their food sector – Hospitality, Retail, Health, Community or Food Processing.
• After 8 December, 2023 Food Safety Supervisors in Victoria will need to be recertified every 5 years. If they were certified before that date, then they are exempt for 5 years from the certification date.
• Queensland Health and local government jointly oversee food safety.
• Food Safety Supervisors in Queensland may include the licensee, proprietor, or an employee, and multiple supervisors are recommended. They also must be reasonably available.
• In Queensland, it has always been a requirement that licensed food businesses employ a Food Safety Supervisor. The recent changes in FSS requirements outlined in standard 3.2.2A mean that any appointed Food Safety supervisor must achieve a statement of attainment for the units of competency relevant to their business sector. This must be issued by an RTO and renewed every 5 years.
• The ACT Health Protection Service regulates food safety and conducts food business inspections.
• Each food business must have a Food Safety Supervisor (FSS).
• New food businesses applying for registration for the first time must appoint a FSS by lodging a copy of the completion certificate and proof of completing all training modules.
• Food Safety Supervisors (FSS) in SA must have completed a relevant hospitality, retail or health FSS course within the last five years.
• Under the new changes outlined in standard 3.2.2A, all category 1 and 2 food businesses will be required to have an RTO qualified Food Safety Supervisor on site as of 8 December, 2023.
• Category 1 businesses make unpackaged potentially hazardous food into potentially hazardous read-to-eat food for customers. Category 2 businesses don’t make but minimally handle and sell ready-to-eat food that has arrived unpackaged or is unpackaged by the business.
• NT uses a classification system based on factors like food type and customer use.
• Food Safety Supervisors in NT oversee daily food safety practices and the training of Food Handlers.
• As defined by the Standard, category 1 and 2 food businesses will be required to have an RTO qualified Food Safety Supervisor on site as of December 8 2023.
• Food safety in WA is governed by the Food Act 2008, enforced by WA Health.<br>
• WA requires food business registration for businesses that handle unpackaged, potentially hazardous, ready-to-eat and served straight to the customer. This standard includes mobile food businesses like market stalls and food trucks. <br>
• Food Safety Supervisors in WA oversee daily food safety practices and training of Food Handlers.<br>
• As defined by the Standard 3.2.2A, category 1 and 2 food businesses will be required to have an RTO qualified Food Safety Supervisor on site as of December 8 2023.
• Under this act, it is required that food businesses gain registration from their Local Government Authority.
• Food Safety Supervisors in TAS are required in businesses that handle food that is unpackaged, potentially hazardous, ready-to-eat and/or sold directly to customers (fundraising events are exempt). They are responsible for implementing daily food safety practices and training Food Handlers.
• As defined by the Standard 3.2.2A, category 1 and 2 food businesses will be required to have an RTO qualified Food Safety Supervisor on site as of December 8 2023.
Food Safety Supervisor FAQ
In this course you will learn how to:
- Handle food in a safe and compliant manner.
- Understand the key roles and responsibilities of a Food Safety Supervisor within the industry in which your business operates.
The Food Safety Supervisor courses are fully online and self-paced. This means you have control over your own training and can complete the course at your own pace.
The wording around regulations for the number of Food Safety Supervisors (FSS) can vary from state to state. New South Wales requires at least one FSS per premise. Victoria does not require a FSS to be on site at all times but they must know food is being handled safely. However, if a FSS is on leave, then another FSS must be available. Leave includes annual leave and maternity leave.
If you only have one FSS but run extended shifts or run 7 days a week, it means that person must be available to take phone calls and be available to clarify food safety requirements even when they are not at work. They are responsible for the food safety of the business, even on the days they are not at work, which can be difficult.
The best way to ensure compliance to the Food Standards Code, is to have at least two food safety supervisors available in small businesses. We recommend you start with your supervisors and managers.
All states and territories must have a Food Safety Supervisor in their food businesses. Previously, only Victoria, NSW and Queensland were affected by this requirement. This means eligible businesses in Western Australia, South Australia, Tasmania, the Northern Territory and the ACT must have a Food Safety Supervisor on staff.
Standard 3.2.2A applies to food service and closely related retail businesses who are defined as either category 1 or 2 businesses in the Standard. Depending on their activities, general examples include:
- Restaurants, cafés, pubs, hotels with table service, takeaway and smorgasbords
- Supermarkets and delis
- Takeaway shops
- Mobile food vendors and juice bars
- Hospitals and hospices
- Aged care facilities
- Childcare centres
Every five years. All Food Safety Supervisor training must be conducted by a Registered Training Organisation, such as QMS Audits. The training must have been completed within the last five years to be recognised by your local council, NSW Food Authority, Safe Food Queensland or your local regulator.
For Food Safety Supervisors who have conducted their training more than five years ago, the quickest and most straight forward way to get a current certificate is to undergo the training again. This will ensure your knowledge is based on the most up-to-date food safety legislation and techniques.
Yes! We would love to come to your site to deliver Food Safety Supervisor training. You will need an area for us to deliver the training and we will charge for travel. Please call our office on 1300 404 505 for a quote or email info@qmsaudits.com.au
