Freshcare and HARPS Consulting

QMS Audits provides specialised consulting services to ensure success on your path to Freshcare certification. We are one of the largest providers of Freshcare approved training in Australia, with years of experience in developing robust Freshcare folders proven to achieve exceptional results at audit.

Our Freshcare auditors can run a full analysis for your business, including initial internal audits, advice tailored to suit your individual business and can even attend your Freshcare Certification audit. Meet the requirements of Freshcare and HARPS, as well as Australia’s largest retailers such as Coles, Woolworths and Aldi.

The two types of Freshcare

The two Freshcare standards are Supply Chain and Food Safety and Quality (FSQ). FSQ is developed for facilities that are growing produce such as farms and farms with packing sheds. For Freshcare Supply Chain, facilities include stand alone packing shes, brokers, market stands, people trading in and out of wholesale markets and more.

Our consultants regularly assist businesses at Melbourne markets in Epping, Paddy’s Markets in Sydney and Brisbane’s Saturday Fresh Market in Rocklea.


We need to close the gap between HACCP & Freshcare

hourly rate

Freshcare & harps complete package

We need to prep for a Freshcare & HARPS Audit

fixed fee package


We need annual support for our team

hourly fee

*10% discount applies on the standard price of training when purchasing the Freshcare & HARPS complete package and training together.
Cannot be applied in conjunction with any other offer.

Need more information? Call us for a chat

Why Choose QMS Audits

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Freshcare Approved Trainers

QMS Audits are a Freshcare approved training centre. Our trainers have a thorough knowledge of the Freshcare Standard and what to expect from large suppliers.

Freshcare Logo Colour
Food Safety Training

Dedicated Freshcare Consultants in Melbourne, Sydney & Brisbane

Our consultants come from the food industry where they have implemented Freshcare, HACCP and other GFSI Standards and helped our clients achieve high audit scores.

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Simple, Practical, Effective

Our consultants have years of experience auditing to the Freshcare Standard, and know make the certification process as simple as possible. Our materials have been to audit numerous times – we know what is effective!

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Fast turn around times

Is your business looking for new opportunities or under pressure from a customer to have Freshcare certification or HARPS? Our consulting process takes as little as 2-6 weeks until Freshcare certification.

Government funded training

QMS Audits is the only Freshcare training provider that is both Freshcare approved and a Registered Training Organisation (RTO). This means that we are the only training provider that can offer government funded Freshcare training under the Farm Household Allowance available through Services Australia. This gives cover for farmers who are experiencing financial hardship. To claim you have to make an upfront payment and then make a claim using your invoice.

BALQAL Systems is now part of QMS Audits!

As of 2023, QMS Audits have purchased Brendan May’s business, Balqal Systems and will be taking over the remainder of their clients. If you are looking for consulting services from Balqal Systems, then look no further. QMS Audits Freshcare and HARPS Consulting and Training provides options for businesses in the Agriculture and Horticulture Industry. QMS Audits offers:

  • Freshcare approved trainers
  • Nationally accredited training
  • Experienced Freshcare auditors and consultants

to get you on the fast track to Freshcare certification and HARPS approval.

Freshcare Training Options

Choose training to kick off your path towards Freshcare certification, or find supplementary HACCP training

ed 4.2

1-day training

$945 (+GST)


note: Freshcare supply chain is only available on the Freshcare website.


Freshcare & HACCP

2-day training

$1,875 (GST)




2-day training

$1,375 (GST expt)




2-hour training

$335 (GST expt)



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Freshcare & HARPS Certification FAQ

What is Freshcare & HARPS?

Freshcare is the predominant GFSI standard serving the horticulture industry in Australia. HARPS (Harmonised Australian Retailer Produce Scheme) is often described as a bolt on Standard to the more prominent GFSI Standards such as Freshcare. It is possible to achieve both HARPS and Freshcare certification.

How are Freshcare & HARPS different from HACCP?

Freshcare is a HACCP based GFSI Standard, meaning that for Freshcare certification your businesses is required to have developed and implemented a HACCP plan in your business.

HARPS is a retailer led scheme that has combined each of the leading industry supplier requirements into one standard. 

Both of these Standards are specific to businesses in the agriculture and horticulture businesses, usually farms and supply chain businesses.

What are the 2 types of Freshcare?

The two types of Freshcare are: 

  • Freshcare Food Safety and Quality (FSQ)
  • Freshcare Supply Chain

Freshcare FSQ is developed for farms and facilities that grow produce. Whereas, Freshcare supply chain has been developed for other supply chain operations facilities such as:

  • Agents
  • Brokers
  • Fumigators
  • Marketing groups
  • Packers
  • Ripeners
  • Storage and distribution centres
  • Transporters
  • Wholesalers
Is QMS Audits' training government funded?

Yes, QMS Audits are the only training centre in Australia that are both Freshcare approved and a registered training organisation (RTO). This means that our Freshcare training is covered by the Farm Household Allowance. You will have to make an upfront payment for the service but can claim back with Services Australia using your invoice.

What is HACCP?

HACCP is a gateway system for food safety. If you can understand that a pedestrian gate will probably only stop the dog from getting out, whilst a castle gate has a lot more controls and therefore should stop an entire army, then you can probably get your head around HACCP. HACCP is about identifying potential food safety and quality hazards and then deciding what type of gate you need to put in place – do I need a pedestrian gate or a castle with a moat, draw bridge, high, thick walls and guards with bows and arrows? Join us in HACCP Principles & Applications and you will learn to write your own HACCP Plan.

Freshcare Ed 4.2 | 1 day training

This Freshcare Training Course is the first step for growers/packers to satisfy HARPS requirements from Woolworths, Coles and Aldi.

This comprehensive training covers everything that is required for Freshcare certification. Attendees fill out templates/forms throughout the Freshcare training course. These templates can be used during the Freshcare audit. Wherever possible, we use grower’s records, such as spray diaries. This means that growers don’t need to start a new set of records, if they don’t have to.

HACCP for Produce & Freshcare Ed 4.2 | 2 days training

We have distilled our two day HACCP course into a single day, where we focus on food safety and quality hazards which are relevant
to horticulture. The course is structured to build on HACCP understanding as we work through the Freshcare course and manual.

Participants will learn how HACCP has been built into Freshcare before looking at each of the Freshcare requirements in detail, and learning how to conduct a Freshcare internal audit. The workshop fee includes registration with Freshcare and our Freshcare Ed.4.2 manual, which has been upgraded to make Freshcare audits as simple as possible.

HACCP Principles and Applications | 2 days training

We keep it real! We will teach you how to write up a HACCP Plan – we give you HACCP templates to give you a head start and you will get to write some of your HACCP Plan up in the class.

On the first day, we review the Food Standards Code, explain how bacteria and other pathogens grow in food. As a class, we find why you can’t legally sell hash cookies or ‘road kill’. We work through lots of examples from Packing Sheds through to small manufacturers to catering and high risk processing.

On the second day, we build a HACCP Plan together as a class, based on one of the participant’s business.
We keep our class sizes small. We drive healthy class discussion to keep you awake and to keep it relevant. It means you can get lots of real life examples from us and your classmates that you can use when you get back to work. There is plenty of time to ask specific questions about your business.

If you need HACCP Certification – please give us a call on 1300 404 505 – We are more than happy to explain the process to you over the phone.

HACCP Refresher | 1 day training

All of our HACCP Refresher training courses satisfy the requirements for HARPS, Woolworths Supplier Excellence (WSE), SQF, BRCGS, Coles/CFSMR, GlobalGAP and FSSC22000. These courses are provided to cover the main requirements of a HACCP plan, and to ensure participants have the protocols in place to maintain and improve their existing plans.

What are the training requirements for Freshcare & HARPS?

There are no current pre-requisites for Freshcare & HARPS. However, it is helpful for you to have previously implemented a HACCP plan within your business.